DABI - MANUFACTURERS

Solution #1 for managing
policies, warranties, and services


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Verify warranties and policies without losing information?

DABI helps you generate complete reports instantly, enabling you to make quick decisions based on reliable evidence.

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With DABI you get the following benefits:

Monitor the progress of each service with clear statuses and immediate updates.

Reduce operating costs in labor and materials.

Access information 24/7 according to your role and profile assignments.

Make better decisions using dashboards that consolidate technical information and results by area.

Manage your workforce based on availability to respond to customer emergencies.

An all-in-one solution

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We optimize your operations using two tools: a web portal for administration and a mobile app for capturing field reports digitally.

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Main features

Work orders

Schedule and manage visits for your field staff.

Digital signature

Allow your customers to digitally sign your reports.

Metadata-rich evidence

All evidence is automatically stamped with the date, time, and coordinates.

Live Tracking

View and monitor the location of your field staff.

Dynamic Warehouse

Record the entry and exit of materials from your inventory on each visit.

Indicator Portfolio

Generate interactive dashboards according to your SLAs or KPIs.

Send automatic alerts via WhatsApp and/or email to improve communication with your staff

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Custom forms

The Web Portal offers dynamic forms with a variety of fields, including text, numbers, multiple choice, checkboxes, barcodes/QR codes, photographs, and digital signatures, among others.

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Success Story: STULZ

STULZ is a leading company with over 75 years of experience providing cooling solutions for mission-critical applications and data centers. In 2024, STULZ began using the DABI platform.The main problem STULZ faced was a lack of centralized, organized information about customers, sites, and equipment. This made it difficult to document services, schedule alerts, and plan activities efficiently.

Through the DABI platforms, STULZ achieved the following:

+30%

reduction in the service billing cycle

+90 (NPS SCORE)

STULZ implemented an evaluation system to measure customer satisfaction and improve its services.

+40%

Optimization of field activity planning.

Let's optimize your field processes for better control of your equipment and increase efficiency

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A company of the GRUPO SECOVI.